When a
military family experiences a crisis, the American Red Cross is there to help.
Wherever their military service takes them, military members can rest assured
that the Red Cross will deliver notification of an emergency such as the death
or serious illness of an immediate family member, as well as the good news of
the birth of a military member's child or grandchild.
On a consistent basis, more than 110,000 military families reach out to
the American Red Cross for emergency assistance each year. In South Carolina alone, an average of 24 emergency communications are sent each day for members of the military and their families.
A military member or a member of their family needing to initiate an
emergency message can go to redcross.org/HeroCareNetwork
or call 877-272-7337. After a message is started, a
highly-trained emergency communication specialist will begin the emergency
verification process required to deliver it to the military member’s command. The secure and free online service option will also let users track the progress of an
emergency message from verification through delivery.
Twenty-four hours a day, 365 days a year, the Red Cross relays urgent
messages containing accurate, factual, complete and verified descriptions of
the emergency to service members stationed anywhere in the world, including on
ships at sea and at embassies and remote locations. Knowing in advance that
military families will be able to reach their loved one and have access to
financial and other types of assistance during an emergency brings peace of
mind to families who are separated.
Regardless of how
families initiate an emergency message, military members can depend on the Red
Cross to relay urgent messages to service members serving anywhere in the
world. 
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